Medical Office Administration / Reception Diploma – Remote/Hybrid Learning
Course Description:
Begin your career in healthcare administration with the Medical Office Administration / Reception Diploma Program, designed to equip you with the essential skills needed to manage front desk operations in medical clinics, hospitals, and other healthcare facilities. This flexible program, offered online or in a hybrid format, provides practical training in medical terminology, office software, patient communication, and healthcare billing systems.
You’ll learn to effectively support healthcare providers, manage appointments, handle confidential patient records, and navigate medical insurance processes—all vital skills in today’s busy healthcare environments.
You’ll Learn To:
Manage medical office procedures including appointment scheduling and patient intake
Use electronic medical records (EMR) and practice management software
Understand medical terminology, anatomy, and healthcare protocols
Process medical billing, insurance claims, and patient payments
Communicate professionally with patients, healthcare teams, and insurance companies
Maintain confidentiality and comply with healthcare regulations and privacy laws
Program Features:
Remote or Hybrid Delivery for Flexible Learning
Diploma Credential Upon Completion
Hands-On Training with Industry-Standard Medical Software
Focus on Customer Service, Multitasking, and Healthcare Ethics
Career Support: Resume Building, Interview Coaching, and Job Search Assistance
Ideal For:
Organized, empathetic individuals interested in a vital administrative role within healthcare who want to support patient care and office efficiency without direct clinical responsibilities.
For more details, please contact DEE at: 416-551-6171 (DEE)

